Ferrand Heritage I Cognac Ferrand Cognac

Prompt Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer various shipping options. Our warehouse employees will pack all goods to our exacting requirements. Your products will go through an exhaustive inspection and securely secured prior to being delivered. We ship to thousands clients each day across multiple countries. This is a testament to our dedication to being the largest online retailer worldwide. We have distribution centers and warehouses located in Europe and the USA.

Note: Orders that include more than one item will be assigned a processing date in accordance with the item.

Prior to shipping, our team will perform an exhaustive inspection of the items you purchased. Today, the majority orders will be delivered within 48 hours. The estimated delivery time is between 3-7 days.

Returns

The stock is dynamic and we are unable to completely manage it because multiple parties are involved, which includes our warehouse and factory. This means that the actual stock could fluctuate at any moment. Please be aware it's possible your order could run out of stocks once you've placed your order.

Our policy is valid for 30 days. We cannot return or exchange your purchase if it has been 30 days since you purchased it.

To be returned, it must be unopened and in the same state as you received it in. You must have the item in the original packaging.